Privacy Policy

1. Introduction

At Fusion Living, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

2. Information We Collect

We may collect the following types of information:

• Personal details: Name, email address, phone number, and delivery address when you register or place an order.
• Payment information: Transaction details processed securely through our payment providers. We do not store card details on our servers.
• Usage data: Pages visited, time spent, browser type, and device information collected via cookies and analytics tools.
• Communications: Messages or inquiries you send us via contact forms, WhatsApp, or email.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Send order confirmations, updates, and delivery notifications.
• Respond to customer service inquiries.
• Improve our website, products, and services.
• Send promotional offers and updates (only with your consent).
• Comply with legal obligations.

4. Sharing of Information

We do not sell or rent your personal data to third parties. We may share your information with trusted service providers who assist in operating our website and fulfilling orders (e.g., delivery partners, payment gateways), under strict confidentiality agreements.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

6. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us directly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us via our Contact page or through our official WhatsApp or phone number.